Privacy Policy

1. Introduction

CORDOC LLC ("we," "our," or "us") operates AskBenefits (askbenefits.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account
• Upload benefits documents for analysis
• Subscribe to our services
• Contact us for support
• Use our free tools (Bill Explainer, Bill Negotiator)

Uploaded Documents

When you upload benefits documents (such as health insurance summaries, 401k statements, HSA/FSA documents), we process this information to provide our analysis services. These documents may contain sensitive personal and financial information.

Automatically Collected Information

When you visit our website, we automatically collect certain information including your IP address, browser type, operating system, access times, and pages viewed.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Analyze your benefits documents and generate optimization reports
• Process payments and subscriptions
• Send you service-related communications
• Respond to your inquiries and support requests
• Improve our website and services
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Encrypted storage of sensitive documents
• Secure authentication systems
• Regular security audits and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. You may request deletion of your data at any time by contacting us.

6. Third-Party Services

We may use third-party services for:

• Payment processing (Stripe)
• Authentication (Clerk)
• Analytics
• AI document processing (Google Gemini)

These services have their own privacy policies and we recommend reviewing them.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: